A Study of the Reasons for Dissatisfaction amongst visitors in Mannat Department of Ahmedabad Mazar.

Author Hojefabhai kapadiya - An alumni of the esteemed Al Jamea Tus Saifiyah, Surat, India. Currently, an employee (Khidmatguzar) of Sigatul Mazarat -Al Vazaratus Saifiyah (Dargah Department) which is an office of His Holiness Dr. Syedna Aali Qadar Mufaddal Saifuddin Saheb (TUS).

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Created by M. Huzaifa Kapadiya Last updated Mon, 14-Dec-2020 English
What will i learn?
  • This research paper will provide the solutions to provide full facility towards the visitors by mannat department and to help them with full knowledge and guidance so that they can do their worship easily.
  • Providing clean and healthy environment for visitors to obtain them peace of mind.
  • To keep the mazaar campus neat and clean so it remains safe and secure for a long term

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2 Lessons
Introduction
1 Lessons
  • Introduction
  • Research Paper
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Description

The aim of this research paper is to study the reasons of dissatisfaction amongst the visitors in mannat department of Ahmedabad mazar. In this modern age as every visitor who comes with a religious purpose to a holy place expects to get both physical and mental relief, expects a lot of comforts, relaxation, and peace of mind need good accommodation, transportation, food facility, healthy atmosphere, and proper guidance and communication for their spiritual tour. Due to having a large amount of expectation the department fails to reach their expectations and visitors get disappointed and dissatisfied by the services provided by the particular organization, though it has not done intentionally.

The researcher intends to provide a solution to overcome from these issues by using 7c completeness techniques and framework of effective management has been discussed deeply to reach the optimum level of satisfaction for visitors in mannat department of Ahmedabad mazar. Up to what level the visitors expect, what they need, and what they feel while having this religious journey and from what problems and issues they are passing through. By studying the reasons behind dissatisfaction, the paper concludes how the organization can change its techniques and system to provide the best service to their visitors to make them satisfied. 

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